IOSR-JBM   Volume-19 ~ Issue-10 ~ October-2017

Abstract: Based on the type of research is an explanatory research that is used to describe the influence of motivation, competence and Islamic leadership on job satisfaction and teacher performance at 88 teachers Colleges in District South Halmahera in North Maluku province. The results of the analysis of SEM (Structural Equation Modeling) with the help WaphPLS Ver. 5.0 provides evidence that working conditions that support teachers to implement the learning process becomes a lever entire relationship between the variables analyzed. Motivation and competence of teachers made a significant contribution to job satisfaction and performance, significant Islamic leadership on job satisfaction but not significant on teacher performance> job satisfaction proved to contribute significantly to the performance of teachers. On testing indirect effect, there is only one proven as a mediator variable.

Keywords: Motivation, competence, Islamic leadership, job satisfaction, performance

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Abstract: This study is a survey study and implemented in 335 employees working the parent implementation units and all units implementing the state-owned electricity company PT. Perusahaan Listrik Negara (Persero) Region of South and West Sulawesi. Result Analysis of a Moment Structures (AMOS) provides evidence that leadership, compensation, organizational culture, and emotional intelligence and significant positive effect on job satisfaction. Other test results show that leadership, compensation, organizational culture, and emotional intelligence and significant positive effect on employee performance. Testing indirect effects provide evidence that leadership, compensation, organizational culture, and emotional intelligence positive and significant effect on the performance of employees through job satisfaction.......

Keywords: Leadership, compensation, cultural, emotional, satisfaction, employee performance

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Abstract: The aim of the present research study is to investigate the association of major service quality dimensions such as Core Service Policy, Service Delivery Process & Tangibles/Physical Evidence with the overall satisfaction of the students of the management institution of U.P., India. This research focused on measuring the overall service quality of management institutions on the basis of above-mentioned three major service quality dimensions. Chi square test was used to analyse the data and to check whether there is association between SQL dimensions and satisfaction of the management students or not. The analysis found statistically significant positive association between independent and dependent variables (Core Service Policy, Service Delivery Process & Tangibles/Physical Evidence with the overall satisfaction) of the present study..........

Keywords: Core Service Policy, Service Delivery Process & Tangibles/Physical Evidence & Satisfaction

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Abstract: The present study focused on the overall service quality of the management institutions in U.P., India. In order to study the overall service quality, seven SQL dimensions were formed to evaluate the perception of the students for the same. Following are the major seven SQL dimensions: Personal and Social Competence, Service Delivery, Core Service Policy, Empowerment Policy, Emotional ignorance, Emotional Positivity & Tangibles. It was assumed that overall service quality of any management institution is based on aforementioned seven SQL dimensions; but the results of MLR showed that in the model, the proportion of explained variance as measured by R-SQUARE was 0.347, in other words 34.7% of variation in overall satisfaction (dependent variable) with service quality dimensions of management students is explained by all the 8SQL dimensions (8 independent variables). Hence,.........

Keywords: SQL dimensions, Satisfaction, Core Service Policy, Service Delivery Process & Tangibles/Physical Evidence & Satisfaction.

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[4]. Cronin, J. J. Jr., Brady M. K. and Hult, G. T. M. (2000), "Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments," Journal of Retailing, Vol.76, No.2, pp. 193-218.
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Abstract: The study was conducted against a background of lots of reports made to Zimbabwe's Ministry of primary and secondary education, pertaining to conflicts in its schools. Six (6) selected secondary schools in Highfield-Glen Norah District of Harare Metropolitan Province were investigated. The study used the mixed methods approach. The triangulation approach was used for collecting data through interviews and questionnaires. The target population comprised District education officers, School heads and their deputies, School Development Association (SDA), parents, students (pupils), community leaders such as local councilors. The quota sampling technique was used in order to accommodate all the respective key stakeholders. The major findings were; that conflict between parents and.........

Keywords: Examination, Conflict, Conflict management strategy, Disciplinary matter, Secondary school

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