Abstract: This study has four goals, 1) collecting data from all leveled students to understand their experiences about VU's service quality and provide a feedback to the authority review team, 2) estimating the impacts of faculty performance, students' registration process, university resource facilities, training programs, student clubs' activities, etc., 3) discovering the reasons of students' dissatisfaction, 4) interrogating the interrelationships between overall students' satisfaction and the underlying 5 factors that ensure their perceived quality which have analyzed by SPSS version 20 to justify the validity of hypothesis. It has used primary data, collected from 100 respondents of 11 academic.........
Keywords: Academic Performance, University Resource Facilities, Registration Process, Training Programs, Clubs' Professional Programs
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