Abstract: The purpose of this research is to determine the extent to which "soft skills" contribute to the enhancement of the efficiency and effectiveness of human resources (HR). A Systematic Literature Review (SLR) was the methodology that was used in this research project. The purpose of this approach is to identify, evaluate, and generate research questions about the ways in which soft skills influence the performance and productivity of human resource management. The selection and formulation of research questions is the first stage of the process of conducting a systematic literature review (SLR). The answers to these questions will assist in determining the purpose of the research........
Keywords: Soft Skills, Human Resource, Industry-Based, Communication skills.
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