Abstract: Human resource management (HRM) in healthcare institutions is a key determinant of the quality of care. However, in several health zones in the DRC, administrators do not always possess the necessary managerial skills to ensure effective staff management. This study aims to identify the HRM managerial skills needs of administrators in healthcare institutions in the Gemena Health Zone. A descriptive approach was used, based on interviews, document analysis, and a questionnaire administered to administrators and managers. The results reveal significant......
Keywords: Need for managerial skills, human resources management, administrators/managers, capacity building.
[1].
Agyepong, I. A., Kodua, A., Adjei, S., & Adam, T. (2017). When “solutions of yesterday” become problems of today. Health Policy and Planning, 32(3), 406–414.
[2].
Armstrong, M. (2014). Armstrong’s Handbook of Human Resource Management Practice. Kogan Page. Dieleman, M., & Harnmeijer, J. W. (2006). Improving Health Worker Performance : Evidence, Methods and Tools. WHO. McAuliffe, E., et al. (2019). Management competencies in health systems in Africa. Human Resources for Health. Mudaly, P., & Nkosi, Z. (2015). Factors influencing nurse managers’ competence. Journal of Nursing Management. OMS. (2016). Global Strategy on Human Resources for Health: Workforce 2030. OMS. (2020). State of the World’s Nursing Report. Spencer, L. M., & Spencer, S. M. (2008). Competence at Work. Wiley. Tshiunza, M. (2018). La gouvernance des ressources humaines en RDC. Presses Universitaires Congolaises.
[3].
Dieleman, M., & Hilhorst, T. (2019). Governance and human resources for health in low-income settings. Human Resources for Health, 17(1).
[4].
Huicho, L., Dieleman, M., Campbell, J., & Codjing, B. (2016). Improving the performance of health workers in low-income countries. The Lancet Global Health, 4(11), e829–e839.
