Abstract: This article applies the Shingo 4.0 – Material and Information Flow (MIF) approach to diagnose opportunities for digitalization in the order-fulfillment process of a Brazilian footwear manufacturer. The study is grounded in the need to address the company’s low digital maturity, reflected in a low ERP activity rate of only 16.47%, a limited digital information access rate of 24.71%, and a very high dependence on non-digital and manual activities (Rate of Other Activities = 58.82%). These indicators reveal that most information is still exchanged through....
Keywords: Shingo 4.0. Material and Information Flow (MIF). Digitalization
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