Series-2 (May-2019)May-2019 Issue Statistics
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Abstract: The objectives of this study are: 1) Analyzing and knowing the magnitude of the influence of service quality which includes tangibles, reliability, responsiveness, assurance, and empathy towards the Word of Mouth of Hang Tuah University Surabaya students. 2) Analyzing and knowing the magnitude of the effect of customer satisfaction on the Word of Mouth of Hang Tuah University Surabaya students. 3) Analyzing and knowing the influence of service quality and customer satisfaction on the Word of Mouth of Hang Tuah University Surabaya students.By taking a sample questionnaire from 186 students at Hang Tuah University in Surabaya. Analysis of this research data using multiple linear regression using SPSS ve 16.0 software tools...............
Keywords: Service quality, Customer Satisfaction, word of mouth
[1]. K. Dan, M. Publik, and R. M. Mirnasari, "Inovasi Pelayanan Publik UPTD Terminal Purabaya-Bungurasih," Kebijak. dan Manaj. Publik, vol. 1, no. 1, 2013.
[2]. A. Bakry, "Kebijakan Pendidikan Sebagai Kebijakan Publik," Medtek, vol. 2, no. April 2010, 2010.
[3]. T. Bovaird and E. Löffler, Public Management and Governance, Second edition, Second. New York: Routledge, 2009.
[4]. F. Tjiptono, Pemasaran Jasa, Prinsip, Penerapan, dan Penelitian. Yogyakarta: Penerbit Andi, 2014.
[5]. A. Parasuraman, V. A. Zeithaml, and L. L. Berry, "Servqual: A multiple-item scale for measuring consumer perc," J. Retail., vol. 64, no. 1, p. 12, 1988.
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Paper Type | : | Research Paper |
Title | : | Employment Generation in the IT Sector: Status, Determinants and Challenges |
Country | : | India |
Authors | : | Sruthy K S |
: | 10.9790/0837-2405020813 |
Abstract: Employment is the powerful instrument of inclusive growth. Creating new job is a crucial task and it plays an important role in the economy. India is one of the fastest growing economies in the world. The magnitude of unemployment is very high in our country. The invention of computer is the most important event in the history of technology. Information technology is the one of the unorganized sector and it creates more employment opportunities. Over the past few years, employment generation in IT sector encompasses high growth. Kerala is a literacy state given more importance to information technology. The magnitude of educated unemployment is very high in Kerala. Kerala is potential to generate more employment opportunities in IT sector. This study was relevant in nowadays due to the employment potential of the IT sector............
Key Terms: Information Technology, Employment generation, Educated unemployment, Inclusive growth.
[1]. Abraham Vinoj (2007) 'Employee Attrition in Indian ITIndustry', Indian Journal of Labour Economics, December.
[2]. Annual Employment & Unemployment Survey(2015-16),Government of India
[3]. Babu.P.Ramesh. (2004, January). Cyber Coolies' in BPO: Insecurities and Vulnerabilities of Non-Standard Work. Economic & Political Weekly, 39(5), 492-497.
[4]. Census of India Various Years, Office of the Registrar Genral,india
[5]. Economic Review of various years, State Planning Board,TVM.
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Abstract: Research has shown that an individual‟s psychological and physical wellbeing is dependent on internal characteristics and external factors. Environmental influences like parents and the parenting styles adopted constitute the most important of the external factors. Psychological control, an aspect of parenting, is defined as parental control that intrudes on the psychological and emotional development of the adolescent (Barber et al., 2005). The broad objectives of present study were to investigate the relationships between psychological control on perceived stress.The study also examined the role of type of entrance examination, annual family income and gender of second year intermediate students on psychological control and perceived stress. The statistical analysis revealed that in the students attempting either the national entrance examination and/or the state entrance examination, perceived stress was predicted by psychological control and its dimension of perceived mother control..............
Key Terms: Psychological Control, Stress, Adolescents, Entrance Exams
[1]. Agarwal, R. (1986). A Study of Self-Disclosure and Academic Achievementas Related to Self-Concept and Parent-Child Relationship amongMajor Castes with Special Reference to Girl Students in theThird Survey of Research in Education, (1973-83), New Delhi:NCERT.
[2]. Ahuja, J., Rao, Kiran & Subbakrishna, D. K. (1999). Psychologicalhealth in executives- the role of hardiness and coping behaviours.Behaviour Medicine Journal, 2, 30-38.
[3]. Allen JP, Chango J, Szwedo D, Schad M, Marston E. (2012). Predictors of susceptibility to peer influence regarding substance use in adolescence. Child Development, 83, 337–350.
[4]. Alsheikh, N., Parameswaran, G, & Elhoweris, H. (2010). Parenting style, self-esteem and student performance in the United Arab Emirates. Current Issues in Education, 13(1), 1-21.
[5]. Barber, B. K. (1996). Parental psychological control: Revisiting a neglected construct. Child Development, 67, 3296–3319.
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Abstract: Attention Deficit Hyperactivity Disorder (ADHD) is a disabling externalizing behaviour condition, affecting 1.4 to 6% of children 1. There is an existing evidence that ADHD is more common in children with Intellectual disability and the severity of symptoms increases with increasing severity of Intellectual disability 2. Studies of children with mild mental retardation, that is Intelligence Quotient (IQ) between 50-69 have identified ADHD in 8%-39% of cases 3. ADHD has been associated with core deficit in executive functioning of inattention 4. Inattention often negatively affect the academic functioning of children. Thus, children with low IQ may have increased difficulty to cope with academics in presence of comorbid ADHD features. Attention training is an intervention in which various components of attention are viewed as skills that can be enhanced by training..........
[1]. Schachar R, Tannock R. Syndromes of hyperactivity and attention deficit. Child and adolescent psychiatry 2003; 8 Suppl2: 399-418.
[2]. Voigt RG, Barbaresi WJ, Colligan RC, Weaver AL, Katusic SK. Developmental dissociation, deviance and delay: occurrence of attention deficit hyperactivity disorder in individuals with and without borderline to mild intellectual disability. Dev Med Child Neurol 2006; 48: 831-835.
[3]. Emerson E. Prevalence of psychiatric disorders in children and adolescents with and without intellectual disability. J Intellect Disabil Res. 2003; 47: 51-58.
[4]. Sergeant JA, Geurts H, Oosterlaan J. How specific is a deficit of executive functioning for attention deficit hyperactivity disorder? Behav Brain Res 2002; 130: 3-28.
[5]. Tamm L, Epstein JN, James LP, Paul AN, Hughes CW. Preliminary data suggesting the efficacy of attention training for school aged children with ADHD. Dev Cogn Neurosci 2013;4: 16-28.
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Paper Type | : | Research Paper |
Title | : | The concept of God in Hindusim, christianity and Islam |
Country | : | India |
Authors | : | Taru Tiwari |
: | 10.9790/0837-2405023841 |
Abstract: In probably all the major contemporary religions there is concept of God though there are some major differences between them however they all talk about only one God and this conception of God is more or less same for all of them. Hinduism, Christianity and Islam these three contemporary religion are way different from each other in every field except one and that is God. They all discuss the concept of God though they all come from different parts of the world and with entirely differently community. Hinduism being a polytheistic as well as monotheistic religion, Christianity being Trinitarian monotheistic and Islam being absolute monotheistic in true sense are alot different from each other but they all talk of one God. In Hinduism there are two different trends present in Upanishads which give rise two Hindu philosophic systems...............
Key words: Hindusim, christianity and Islam
[1]. DR. Zakir Naik; " Concept Of God In Major Religions". [2]. Wamy Series: On Islam; "Concept Of God In Islam" No. 9
[3]. Tiwari K.N. (2004) "The Comparative Religion" Motilal Banarsidas Publisher Pvt.
[4]. Chitkara M.G. ,Sharma, and Girdhari; "Religion 21st Century"
[5]. Bazaz W.M. ; "World Religions Hinduism" Viva Books Pvt. Ltd; Vol 6.
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Abstract: Transgender are the people who are born with male or female anatomies but they feel different from their body structure. Transgenders are most among the vulnerable and marginalized population in all over the India. Based on the geographical area they have to know the different name in different place. Transgenders are faced great adversities from their childhood; experience a poor quality of life that continues to their adulthood. The term transgender signifies a person who is neither male nor female. Basically, Transgender (TG) plays opposite gender roles ascribed to the person wherein the male plays the female and the female plays the male. The identity of transgender could be either masculine body with feminine voice/behavior or feminine body with male voice/behavior. Such things generally characterize them as transgender..........
Key Terms: Transgender, Society, Discriminations, Unemployment, Opportunity, Kerala.
[1]. Sennott, S., & Smith, T. (2011). Translating the sex and gender continuums in mental health: A transfeminist approach to client and clinician fears. Journal of Gay & Lesbian Mental Health, 15(2), 218-234.
[2]. Bolin, A. (1998). Transcending and Transgendering. In D. Denny, Current concepts in transgender identity (Vol. 11). (pp. 63-92). Taylor & Francis.
[3]. Levitt, H. M., &Ippolito, M. R. (2014). Being Transgender: The experience of transgender identity development. Journal of homosexuality, 1727-1758.
[4]. Dutta, A. (2012). An epistemology of collusion: Hijras, kothis and the historical (dis) continuity of gender/sexual identities in eastern India. . Gender & History, 24(3), 825-849.
[5]. Kerala social justice dept, kerala transgender policy, 2015
[6]. Kaveesher Krishnan 2013, Transgender in kerala : An alarm on social exclusion,journal of social work ,2013, 20-29
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Abstract: Lifestyle diseases (also sometimes called diseases of longevity or diseases of civilization interchangeably) are diseases that appear to increase in frequency as countries become more industrialized and people live longer.Psychology and medicine together can elevate the treatment of lifestyle illnesses such as Obesity and Diabetes.The main purpose of the present study was to analyze the psychological challenges faced by the people suffering from lifestyle diseases such as Obesity and Diabetes.The secondary data was gathered from latest literature available on this subject including research journals, books, annual reports of health organizations and other surveys conducted by relevant authorities.............
Key Terms: Lifestyle diseases, Diabetes, Obesity, Psychological challenges
[1]. Boehm, J. K. and Kubzansky, L. D. (2012). The heart's content: the association between positive psychological well-being and cardiovascular health. Psychological Bulletin, 138, 655-691.
[2]. Boehm, J. K., Peterson, C., Kivimaki, M. and Kubzansky, L. (2011). A prospective study of positive psychological well-being and coronary heart disease. Health Psychology, 30, 259-267.
[3]. DiMatteo, R. M. and Martin L. R. (2007), Introduction Health Psychology,New York: Pearson Publication, 35.
[4]. Engel, G. L. (1980). The clinical application of the biopsychosocial model. American Journal of Psychiatry, 137, 535-544.
[5]. Engel, G.L. (1977). The need for a new medical model: The challenge for biomedicine. Science, 196, 129-136.
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Abstract: The Word celebrates India's general elections as festival of democracy. Witnessed one of the most incident-free elections, if social media is an indication of so far so good. And the first phase of Elections is over. Again good. But as far as Andhra Pradesh is concerned, this great event, which many of us looked forward to, was marred on Thursday by malfunctioning electronic voting machines. Majority voters have done a good job. Political stability and peaceful environment to want to the lawmakers of the state to change the narrative for better tomorrow. They saying the state development should be their main agenda. In this paper discussed about elections trends and some major issues of the state concerned with the voting. The main purpose of the present study is to focus attention on voting behavior highlight the factor that determines Andhra Pradesh.
Key Words: First phase, Malfunctioning, Development, Voting behavior.
[1]. Elections Alone Do Not Make a Democracy,ISSN (Online) - 2349-8846, Engage.
[2]. Beyond Electoral Bonds, Electoral reforms should look beyond ―anonymity of donors‖ to make a real difference, Economic & Political Weekly, APRIL 20, 2019 vollIV no 16.
[3]. Focus now on effective storage of equipment, Two-layered security will be provided, says Chief Electoral Officer Rajat Kumar, april12 special correspondent. The Hindu.
[4]. ALF GUNVALD NILSEN, Indian Democracy Has Failed to Advance Redistributive Reforms for Marginalised Groups, University of Pretoria.Vol. 54, Issue No. 14, 06 Apr, 2019.Epw.
[5]. In AP, women voters outnumbered men by 2.4 lakh,Times of india,apri;14-2019.
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Paper Type | : | Research Paper |
Title | : | Relationship between Emotional Intelligence and Coping Strategies of Student Teachers |
Country | : | India |
Authors | : | Dr. Suresh K. J. |
: | 10.9790/0837-2405025561 |
Abstract: People with good Emotional Intelligence are found to have relatively effective Coping Strategies to manage stress. The present study tries to find out the relationship between Emotional Intelligence and Coping Strategies of student teachers at secondary level (B.Ed) in the pre teaching practice period. The study revealed that Emotional Intelligence have a significant substantial relationship with Coping Strategies of student teachers. Since the correlation obtained is positive, increase in Emotional Intelligence will affect a significant substantial increase in the Coping Strategies of student teachers. Female student teachers were found to have better correlation and shared variance between Emotional Intelligence and Coping Strategies.
Key Words: Emotional Intelligence, Stress, Coping Strategies, Student teachers, Pre teaching practice period
[1]. Bar-On, R. (1996). The Emotional Quotient Inventory (EQ-I). A test of EI. Toronto:Multi-Health System.
[2]. Campbell, Evans Glenda & Maloney, Carmel (1997) An Alternative Practicum Curriculum: exploring roles and relationships, Asia-Pacific Journal of Teacher Education 25(1):35-52.
[3]. Carmeli, A., Yitzhak-Halevy, M.& Weisberg,J.(2009). The relationship between Emotional Intelligence and psychological wellbeing . Journal of Managerial Psychology, Vol. 24. pp 66-78.
[4]. Elkerton, C. A. (1984). An investigation of stress experienced by beginning teachers during practice teaching. South African Journal of Education. 4, 97-102.
[5]. Garret, Henry. (2005). Statistics in Psychology and Education. New Delhi: Paragon International Publishers.
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Paper Type | : | Research Paper |
Title | : | Constitutionality of the Regional Head Elections democratically |
Country | : | Indonesia |
Authors | : | A. KaharMaranjaya |
: | 10.9790/0837-2405026272 |
Abstract: Amendments to the 1945 Constitution of the Republic of Indonesia may be referred to as a revolution ingovernment administration, specifically in electing formal regional leaders. Article 18 paragraph (4) of the 1945 Constitution as one of the revolution accommodations regulates the regional administration. The Article states that the Unitary State of the Republic of Indonesia (Negara KesatuanRepublik Indonesia,NKRI) divided into provinces, regencies, and cities havetheir own regional administration to regulate and manage their own government matters in accordance with the principles of regional autonomy. A regional administration shall havea Regional Head and a DPRD (Regional House of Representatives, Dewan Perwakilan Rakyat Daerah) as the leaders of the regional administration.........
Key Words: constitution, democracy, autonomy, electoral system, regional head.
[1]. Abdul Mukti Fadjar, Pemilu yang Demokratis dan Berkualitas; PenyelesaianHukumPelanggaranPemilu dan PHPU", JurnalKonstitusi, Volume 6 Nomor 1, April 2009.
[2]. Ahmad Sanusi.,Memberdayakan Masyarakat dalamPelaksanaan 10 Pilar Demokrasi, Jakarta: Ghalia Indonesia, (2006).
[3]. Amirudin dan A. ZainiBisri, PilkadaLangsung: Problem dan Prospek, PustakaPelajar, Yogyakarta (2006).
[4]. Agustam, Konsepsi Dan ImplementasiDemokrasi Pancasila DalamSistemPerpolitikan Di Indonesia, Jurnal TAPIs Vol.7 No.12 Januari-Juli 2011.
[5]. Ari Dwipayana. DemokrasiBiaya Tinggi. Yogyakarta: Jurnal FISIPOL UGM, (2009).
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Abstract: The main objective of this study was to examine the effects of social media on the psychosocial and academic adjustment of secondary and preparatory private school adolescents. A randomly selected 337 (male=185 & female=152) students were participated in the study. Quantitative research design was employed to analyze the data. A questionnaire with five points Likert scale was used to collect data on three dimension of social media usage and five dimension of psychosocial adjustments. The finding revealed that facebook, whatsapp, and viber usage have a significant negative relationship with academic performance and with adolescent's self-esteem; these three dimensions of social medias have a significant positive relationship with psychosocial problems such as depression, social anxiety and social connectedness; facebook usage was found...........
Key Words: Social Medias (face book, whatsapp, and viber), Psychosocial Adjustment
[1]. Akhtar, N. (2013). Relationship between internet addiction and academic performance among university undergraduates. Educational Research and Reviews, 8(19), 1793-1796.
[2]. Andreassen, C. S. (2015). Online social network site addiction: A comprehensive review current Addiction Reports, 2(2), 175–184 http://doi.org/10.1007/s40429-015-0056-9
[3]. Bonds-Raacke, J. &Raacke, J. (2008). My Space and social media: Applying the uses and gratifications theory to exploring friend-networking sites. Cyber Psychology and Behavior, 11, 169-174.
[4]. Boyd, D., & Ellison, N. (2007). Social network sites: Definition, history, and scholarship. Journal of Computer-Mediated Communication, 13(12) 210-230. doi:10.1111/j.1083- 6101.2008.01432.x
[5]. Cao, H., Sun, Y., Wan, Y., Hao, J., & Tao, F. (2011). Problematic internet use in Chinese adolescents and its relation to psychosomatic symptoms and life satisfaction. BMC Public Health, 11(1). http://doi.org/10.1186/1471-2458-11-802