Abstract: Since the issuance of Law 25/2009 concerning Public Services, it is still common to find leaders of public service providers who are still not maximally synergizing every provision contained in the Law. A paradox of accelerating the improvement of the quality of public services without starting from the high commitment of leaders to provide the best service. The Annual Report of the Ombudsman of the Republic of Indonesia (2019), states that until now water transportation still leaves many problems. In the 1970s, Greenleaf has begun to popularize the concept of servant leadership, Greenleaf argues that servant leadership is a leadership model that prioritizes service to other.......
Keywords: Servant Leadership, Organizational Culture, Public Service Motivation
[1] Agata, Austen & Bogna Zacny. (2015). The role of Public Service Motivation and Organizational Culture for Organizational Commitment. Management, Vol 19, Iss 2, Pp 21-34
[2] Arikunto, Suharsimi. (2002). Prosedur Penelitian Suatu Pendekatan Praktis. Rineka Cipta, Jakarta. [3] Askaripoor, M., Pisheh, M. H. Motaghi & Sheikhy, Ayyub (2020). The Impact of Servant X Leadership on Innovative Work Behavior in the Public Sector of Iran: Analyzing the Mediating Role of Public Service Motivation and the Moderating Role of Political Skill. مدیریت دولتی , Vol 12, Iss 1, Pp 64-84. University of Tehran
[3] Barbuto, J. E., & Wheeler, D. W. (2006). Scale development and construct clarification of servant leadership. Group & Organization Management, 31(3), 300-326.
[4] Barbuto, J. E., Hayden, R. W., Christman, R., Subašić, E., Reynolds, K. J., Turner, J. C., … Mead, N. L. (2011). Testing relationships betw servant leadership dimensions and LMX. Journal of Personality and Social Psychology, 10 (1), 482–497.
[5] Berrio, (2003).An organizational culture assessment using the competing values framework: A profilie of Ohio State University Extension. Journal of Extension, 41 (2)
