Abstract: Human motivation in the context of work can be conceptualized as a voluntary, conscious and self-regulated action capable of boosting the subject to reach their own and collective goals. Although it is a private drive, it is admissible that motivation is stimulated through intrinsic or extrinsic factors to the worker. In this sense, the present theoretical-empirical study aimed to identify, from the perspective of Frederick Herzberg, alternatives that contribute to the process of stimulating public servants in a Federal Higher Education Institution. The development of the research included, first, a bibliographic review and, after the formation of the analysis constructs, a survey was applied to the sample of 96 civil servants, whose judgments were submitted to the Analytic Hierarchy Process (AHP) method. The results revealed that human development and leadership development are potential alternatives to boost the workforce and raise reflections on this topic in other areas of public management..
Key Word: Two factor theory; Multicriteria; Analytic Hierarchy Process
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